Use Cases

High-leverage GenAI patterns for SMB teams.

A few proven patterns cover most of the value: intake + triage, drafting + review, and knowledge + decision support.

Customer support

Ticket triage + draft replies

Summarize incoming tickets, suggest category/priority, and draft responses using approved knowledge.

Sales ops

Proposal + email drafting

Create consistent proposals and follow-ups grounded in your offerings, pricing rules, and past wins.

Finance ops

Invoice & PO intake

Extract fields, validate against rules, route for approval, and flag exceptions with explanations.

HR / People

Policy Q&A assistant

Answer common questions with citations to your internal docs; escalate edge cases to humans.

Leadership

Weekly synthesis

Auto-compile key signals from tickets, pipeline, projects, and customer feedback into a brief.

Operations

SOP copilots

Step-by-step guidance for repeat tasks, with checklists and “next best action” support.

Not seeing your exact problem?

Most “unique” problems are a variation of a few patterns. Describe your workflow and we’ll map the right approach.

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